Frequently asked questions

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Frequently Asked Questions About Membership

  • What do I receive when I join Butterfly Conservation?

    • A welcome pack
    • Butterfly magazine three times a year
    • Membership of your local branch, with regular newsletters
    • Details of local guided walks, talks and social events
    • Information on identifying butterflies
    • Advice on encouraging butterflies and moths into your garden
    • An Annual Review summarising our activities, and opportunities to attend our Annual General Meeting and Branch Meetings

  • How long will it be before I receive my new membership pack?

    During the summer new packs will be dispatched within 21 working days.

  • Can I choose what day of the month my direct debit is drawn from my bank account?

    All direct debits are processed on or around the 20th day of each month.

  • When I purchase gift membership where will the information be sent?

    Gift membership packs can be sent directly to the new member or the buyer. They will receive our magazine 3 times a year, regular newsletters from the local branch and will have the opportunity to renew their membership if they so wish at the end of the year.

  • Do I need to sign a Gift Aid form every year?

    No as long as you continue paying tax we only need your permission once and then we can claim the tax back every year until you inform us that you are no longer paying tax or until your membership ceases (whichever comes first).

  • How much tax do I need to pay for you to claim Gift Aid on my subscription?

    You need to only pay as much tax as we claim, i.e 25p for every £1 of your subscription. For instance on a subscription of £28.00 we can claim £7.00. You only therefore need to be paying £7.00 tax per year. Of course if you support other organizations in the same way you must pay enough tax to cover all of their claims. See further details about Gift Aid.

  • Which Credit and Debit Cards do we accept?

    Credit and Debit card payments are powered by WorldPay, which accepts the following cards:

    • Mastercard
    • Debit Mastercard
    • Visa
    • Visa Debit
    • Visa Electron
    • Maestro
    • JCB

  • Help, I need assistance!

    Please call us during office hours (Mon-Fri 9am-5pm) on 01929 406 015 or e-mail membership@butterfly-conservation.org

  • Can I join online by Direct Debit?

    Yes, you can join online by direct debit. Your details will be secured by our SSL server and we will write to you within 3 working days to confirm your details. All the normal Direct Debit safeguards and guarantees apply. No changes in the amount, date or frequency to be debited can be made without notifying you 10 days in advance of your account being debited.

  • What are your membership categories and prices?

    Please view our membership categories and prices